Shipping & COD Policies
We typically dispatch your products within 1-2 business days. In case there is an exception, we would keep you informed.
We partner with some of the leading logistic companies in India to ensure that products are delivered to your door step in time and proper condition.
To ensure that your order is delivered to you in a timely manner, we request you to provide complete details of the shipping address including flat number, building number, street name, locality and nearest landmark. Please also ensure that you provide correct PIN Code and contact number.
Once shipped, we will provide you the name of the Courier company and the Air Way Bill number (AWB No). You will be able to track your shipment using this number.
The courier companies return the products to us if they fail to deliver the order to you after multiple attempts. This typically happens if the address provided is incorrect, house is locked at the time of delivery or shipment is not accepted by you. Once returned, we cancel the order and process the refund as per our Refund Policy.
If you would still like to receive the product, we request you to place the order again.
Almost all pincodes classify as standard. we provide free shipping for orders of Rs. 200 and more. If your order value is less than Rs. 200 then shipping charges of Rs. 60 would be applicable on your order.
Cash on Delivery (COD):
We provide COD facility to selected locations in the country. COD is Free for all orders.
Kuchals.in delivers to most location within India. For logistical reason, we are unable to deliver to few places.
For list of serviceable location please click on below link.
The prices and charges mentioned on the website at the time of placing the order are final and you don’t have to pay any other taxes or surcharges to courier companies than what is advised to you at the time of placing the order.